Privacy Policy
Last updated: April 15, 2026
At CashWin, we are committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, address, email, phone number, and government-issued ID for account registration and verification. Financial details such as payment methods, transaction history, and source of funds are gathered to comply with anti-money laundering (AML) obligations. We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies during site visits.[1][2][3]
How We Use Your Information
Your information is used for account creation, identity and age verification under Australian gambling laws, and processing deposits, withdrawals, and transactions. We process data to provide personalized gaming experiences, prevent fraud, ensure platform security, and meet responsible gambling requirements. Additionally, it supports customer service, marketing communications with consent, and regulatory reporting to bodies like AUSTRAC.[2][3][4]
Information Sharing
We disclose personal information only as required by Australian law, such as to regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission under the Casino Control Act 2006. It may be shared with trusted service providers like payment processors and identity verification services, who are bound by confidentiality agreements and must comply with the APPs. We do not sell your information to third parties.[1][3]
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, misuse, or disclosure. Regular security audits and monitoring help detect and prevent breaches, in line with our obligations under the Privacy Act 1988. While no system is completely secure, we continuously update protocols to maintain data integrity and confidentiality.[2][6]
Your Rights
Under the Australian Privacy Principles, you have the right to access, correct, or update your personal information held by us. You may request deletion where lawful, withdraw consent for non-essential processing, and lodge complaints with us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached. We facilitate these rights through simple procedures and responsive support.[2][6]
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise your experience. These collect technical data like IP addresses and browser types, with options to manage preferences via cookie settings. Our use complies with Australian privacy standards.[2][7]
Contact Us
For privacy concerns or to exercise your rights, contact our Data Protection Officer. Email us at [email protected].